Would you put together a puzzle without looking at the picture on the box?

As a company grows, new challenges arise. However, its processes do not always evolve at the same speed. This creates a common scenario: disorganized routines, excessive manual tasks, operational failures, rework and difficulties in making decisions based on concrete data.

In a competitive market, maintaining outdated processes directly compromises the scalability, productivity and health of the operation.

It is in this context that Process Assessment and Mapping becomes a strategic tool. More than “getting the house in order”, it is about building a solid and flexible foundation for the structured growth of the company.

What is a Process Assessment?
The assessment is a complete diagnosis that reveals how processes really work within the organization — not how they should work, but how they occur in practice.

This operational x-ray identifies failures, bottlenecks, waste, risks and opportunities for improvement. From it, it is possible to reorganize flows, automate tasks, eliminate redundancies and align the operation with the strategic objectives of the business.

How does VOTTAX conduct this process?

At VOTTAX, we apply our own methodology that combines technical analysis, strategic vision and the use of digital tools. The assessment is divided into five main stages:

1-Immersion and Diagnosis:
Understanding the business model, strategic goals and operational context. We map the main points of attention and define the project objectives.

2-Process Mapping:
We identify how the flows actually occur, including tasks, execution time, responsible parties, systems used, documents involved, rules and risks.

3-Critical Analysis:
We evaluate bottlenecks, waste, rework and risks, comparing current processes with good market practices and frameworks such as BPM (Business Process Management).

4-Improvement Proposals:
We recommend technical and strategic actions to reorganize flows, automate tasks and integrate systems. We can recommend tools such as RPA, BPMN, CRM or ERP, according to the reality of each company.

5-Action Plan:
We deliver a roadmap with short, medium and long-term priorities, considering impact, implementation effort and return on investment.

What does your company receive?

Complete mapping of the operation with visual flows and standardized documentation

Identification of failures, risks and opportunities for automation

Alignment between processes and strategic objectives

Technical basis for digital transformation

Continuous improvement plan focused on performance and scalability

What are the direct benefits?

Reduction of rework and human errors

Optimization of time and resources

Increased productivity

Greater predictability and control over operations

Support for decision-making based on real data

Preparation for digitalization and growth with security

Improvement of the customer experience, both internal and external

When to apply an Assessment?

When the company is growing, but the operation seems not to keep up

When there are delays, rework and inconsistencies between areas

When there is a lack of visibility into internal processes

When there is an intention to implement new systems (ERP, CRM, BI, etc.)

In times of strategic change, merger, expansion or restructuring

Much more than efficiency: vision of the future
At VOTTAX, we believe that mapping processes is not just a one-off efficiency action. It is a long-term strategic decision. It is preparing the company for the next level with a clear, integrated and scalable operation.

More than identifying problems, we help our clients build solutions. We act as strategic partners in the transformation of processes that support business growth.

Is your company ready to see what is behind operational challenges?

Talk to VOTTAX and find out how an assessment can reveal new opportunities to transform your operation intelligently.