Governance

Governance is a set of guidelines, skills, competences and responsibilities assumed by the top management of the company and by the IT team to guide organizational actions, in order to control processes, optimize the application of resources, support decision-making and guarantee information security.

In practice, IT governance defines how information technology works in the company, verifying that rules and policies are being followed correctly, aligned with the vision, mission and goals of the company.

And what would IT management and governance be? They have different roles within the business. About IT governance, we just scored. Management is responsible for promoting digital transformation in the organization, maintaining service performance and user and customer satisfaction, and also managing the IT team.